Terms, conditions & disclaimer

The terms, conditions and disclaimer are below, please make sure you read and understand them before purchasing anything or booking a class.

300hr Advanced Teacher Training & Yoga Intensives

Terms & Conditions: 300hr Advanced Teacher Training & Yoga Intensives

Pre-Recorded Workshops & Courses

This material is the copyright of Laura Gilmore and you should not share this access with any other person.

No part of this content, presentation or practice may be reproduced, stored in a retrieval system, or transmitted in any form or by any means electronic, photocopying, recording, or otherwise without the prior written permission of Laura Gilmore.

When sharing your practice or teachings that are strongly informed by my work, I do appreciate a mention to support my courses. I love to also celebrate and share what you are doing so please do tag me!

Live Workshops & Courses

In-Studio - Cancellations & Rescheduling

We are a small business and cannot offer refunds.
If we can fill your place from a waiting list we can offer a transfer of credit, contact us to see if this is possible. You are welcome to find someone to attend in your place but please let us know their full name, email and phone number in advance so that we can transfer the credit over to them (you would need to arrange payment from them separately). Within 2 weeks of the course or workshop, transfer of credit will not be possible.
Workshops and courses will only run if bookings reach our minimum number, we will inform you in advance if we need to amend or cancel a workshop for this reason and you will be entitled to a full refund.

Online - Cancellations & Rescheduling

We cannot offer refunds or transfers of credit for online courses.
If you cannot attend a live online session unfortunately we are unable to offer a transfer of credit or to offer an alternative session.

Gift Vouchers

Gift vouchers are valid for 6 months from the date of purchase.

We are not able to offer refunds for unused or expired gift vouchers.
We are not able to offer extensions on expired gift vouchers.
Gift vouchers can only be redeemed for the type of event that they were purchased for. For example, a gift voucher for a retreat day can only be redeemed for attending an online retreat day, a retreat gift voucher cannot be redeemed for classes or courses. However, in-studio type vouchers will be made available for online use of the same event if available. Please get in touch to see if this is possible.
Gift vouchers cannot be shared, transferred or extended.

Classes

Laura Gilmore Yoga reserves the right to alter and amend the timetable as needed. You will be informed of any changes to classes you have booked.

Cancellations & Rescheduling

Using a class pass or membership?

If you’re using a class pass or membership then your credit will be returned to your account if you cancel:

a live online class up to 1 hour before the class
a studio class up to 24 hours before the class

You can’t cancel or reschedule within 1 hour of a live online class or 24 hours of a studio class.

Dropping in without a pass or membership?

If you cancel your place (at any time) then you will lose your credit - we recommend rescheduling! You can reschedule:

a live online class up to 1 hour before the class
a studio class up to 24 hours before the class

Passes & Memberships

We are a small business and cannot offer refunds.
Laura Gilmore Yoga reserves the right to alter and amend the timetable as needed. You will be informed of any changes to classes you have booked.
Class passes and memberships are valid for classes only. They cannot be shared, transferred or extended.

Class Passes

Class passes are valid for 90 days from the date of purchase.
If we need to close and stop our studio classes due to changes in government guidance then we will continue with live online classes.
If you have purchased a class pass for studio classes, then any remaining credit will be valid for live online classes if we have to close. Unfortunately we will not be able to offer extensions or refunds on passes in this scenario.
Our class credit system allows you to buy credit at a discount. Studio classes always use £15 credit, and live online classes use £12 credit regardless of how much you have paid for the credit. Below are the live-stream equivalents of our studio class passes:

Studio Class Passes

4 Studio Classes - you receive £60 credit, equates to 5 live online classes should we need to close.
8 Studio Classes - you receive £180 credit, this equates to 10 live online classes should we need to close.

Valid for studio classes only unless we need to close. Any remaining credit can be put towards drop in live online classes, but will be lost when the pass expires.

Memberships

Memberships will be billed on the day you sign up and on the same day of the month ongoing.
Memberships automatically renew monthly. If you would like to cancel please do so through your account before your next renewal date.
Live online & studio memberships - outstanding credit can be used to buy one off classes, but is lost at the end of the month.
We may need to change or adjust our memberships from time to time, we will give you a minimum of 30 days notice for any changes and will give you the option to cancel before your next renewal date.
If we need to close and stop our studio classes due to changes in government guidance then we will continue with live online classes.
If you have purchased a membership that includes studio classes, then any remaining credit will be valid for live online classes if we have to close. Unfortunately we will not be able to offer refunds in this scenario.

Our class credit system allows you to buy credit at a discount. Studio classes always use £15 credit, and live online classes use £12 credit regardless of how much you have paid for the credit. Below are the live online equivalents of our studio and live-stream memberships:

Studio Memberships

Eight A Month - you receive £120 credit, this equates to 10 live online classes should we need to close.

You will still be able to cancel your membership before the renewal date, but we cannot offer part refunds. Any remaining credit will be lost at the end of the billing cycle.

Yoga Disclaimer

by SEQ Legal

(1) Introduction

This disclaimer governs our yoga classes. We ask you to read and agree to this disclaimer before taking part in any yoga activity.

You acknowledge that all exercise involves a risk of personal injury, including a small risk of serious injury or death, and agree to take responsibility for your health and well-being in relation to our yoga classes.

(2) Credit

This disclaimer was created using an SEQ Legal template.

(3) Health and medical conditions

You acknowledge and represent that:

to the best of your knowledge, you suffer from no medical or physical condition or disability that will or might increase the normal risks associated with exercise; [and / or]
your doctor has approved your participation in our yoga classes.

You must inform us, as soon as possible, if:

you suffer from any [new] injury, illness or other medical condition;
you feel any pain or discomfort during an yoga class; or
you feel that any exercise included in a yoga class would be unsafe or uncomfortable for you.

We may in our sole discretion prohibit you from participating in a yoga class; and you must comply with all of our instructions in relation to our yoga classes.

(4) No representations or warranties

To the maximum extent permitted by applicable law and subject to section 6 below, we exclude all representations, warranties, undertakings and guarantees relating to our yoga classes.

Without prejudice to the generality of the foregoing paragraph, we do not represent, warrant, undertake or guarantee:

that you will not suffer from any injury arising directly or indirectly out of our yoga classes;
that your fitness will measurably improve as a result of participation in our yoga classes; or
that the yoga classes will continue to run for any specific period.

(5) Limitations and exclusions of liability

The limitations and exclusions of liability set out in this section and elsewhere in this disclaimer: are subject to section 6 below; and govern all liabilities arising under the disclaimer or in relation to our yoga classes, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

We will not be liable to you in respect of any personal injury (including without limitation serious injury or death) that you may suffer or sustain directly or indirectly as a result of attending our yoga classes. Nor will we be liable to you in respect of any other losses arising as a result of any such personal injury.

We will not be liable to you in respect of any of your personal property that is lost, stolen or damaged before, during or after a yoga class.

We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

We will not be liable to you in respect of any special, indirect or consequential loss or damage.

(6) Exceptions

Nothing in this disclaimer shall: limit or exclude our liability for death or personal injury resulting from negligence; limit or exclude our liability for fraud or fraudulent misrepresentation; limit any of our liabilities in any way that is not permitted under applicable law; or exclude any of our liabilities that may not be excluded under applicable law.

(7) Severability

If a section of this disclaimer is determined by any court or other competent authority to be unlawful and/or unenforceable, the other sections of this disclaimer continue in effect.

If any unlawful and/or unenforceable section would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the section will continue in effect.

(8) Law and jurisdiction

This disclaimer shall be governed by and construed in accordance with English law, and any disputes relating to this disclaimer or our yoga classes will be subject to the exclusive jurisdiction of the courts of England and Wales.

(9) Our details

In this disclaimer, "we" means (and "us" and "our" refer to) Bristol City Yoga Ltd (trading as Laura Gilmore Yoga), a company registered in [England and Wales] under registration number 07656201.

(10) Instructors

The limitations and exclusions of liability in this disclaimer protect our instructors as well as protecting us.